What personal information do we collect?
The personal information we collect depends on the program, course or service we provide:
For online programs, we collect:
For calculators, we collect:
For human performance assessments, we collect:
We also collect information that is reasonably necessary for us to perform our business activities, including:
You may choose to engage with us anonymously or use a pseudonym.
However, if you do not provide us with your personal information, we may not be able to enrol you in our programs or courses, or provide you with the services or products you request, either to the same standard or at all.
What sensitive information do we collect and hold?
Depending on the programs, courses or services we provide, we may also collect sensitive information about you. This could include information about your health, as set out in the section above. Unless required by law, we will only collect sensitive information with your consent.
How do we collect personal information?
We use different methods to collect personal information from and about you, including through:
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Why do we collect, hold and use personal information?
We collect personal information about you in order to provide programs, courses, services and products to you, and to operate our business, including:
We do not sell, trade or rent personal information to anyone.
E-newsletters and direct marketing communications
We may send you marketing communications and information about our business, programs, courses, products and services, and those of our business partners that we think may be of interest to you.
You may opt-out of receiving e-newsletters and marketing communications at any time by using the unsubscribe facility in the marketing communications or by contacting us using the contact details below. We will ensure that your name is removed from the mailing list.
To whom do we disclose personal information?
We may disclose and transfer your personal information:
We may combine and share any information we collect and hold about you with information collected and held by our associated entities.
Is personal information disclosed outside Australia?
Yes. We may disclose and transfer your personal information to service providers located overseas (including USA) for some of the purposes listed above. We will take reasonable steps to ensure that the overseas recipients of your personal information comply with privacy obligations relating to your personal information.
How can you access and correct your personal information?
You can request access to the personal information we hold about you by contacting us using the contact details below. If we cannot grant you access, we will tell you why.
If you believe that the information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us and we will take reasonable steps to ensure it is corrected.
We may charge you a reasonable fee to cover our administrative and other reasonable costs in providing you with access to your personal information. We will not charge you for making the request or for making corrections to your personal information.
Our sites may contain links to websites operated by third parties. We are not responsible for the content of any linked third-party sites, nor the privacy practices or policies of those sites.
We take reasonable steps to ensure your personal information is protected from misuse, interference and loss, as well as unauthorised access, modification or disclosure. We also limit access to your personal information to those employees, agents, contractors, service providers and other parties who have a business need to know. They will only handle your personal information in accordance with our instructions and are subject to a duty of confidentiality.
We hold your personal information in hard copy or electronic form on our servers and with the assistance of our service providers. We will take reasonable steps to destroy or de-identify personal information when it is no longer needed.
How to make a complaint
If you wish to make a complaint about our handling of your personal information, please contact us. We will acknowledge your complaint and respond to you within a reasonable period of time.
If you believe that we have not resolved your complaint satisfactorily, you can contact the Office of the Australian Privacy Commissioner whose contact details are available here.
How to contact us
Strivestronger Pty Limited
Phone: +61 411 142 815
Andrew May Presentations Pty Limited
Phone: +61 411 142 815
Last Updated: September 1, 2020